Legal

Privacy Policy

This Privacy Policy describes how AFNEXIS LLC collects, uses, and protects your personal information. Last updated: September 30, 2026

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Table of Contents

1. Introduction

Welcome to AFNEXIS LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect various types of information in connection with the services we provide:

Personal Information:

  • Name, email address, phone number, and business contact details
  • Company name, job title, and professional information
  • Billing and payment information (processed securely through third-party payment processors)
  • Account credentials and authentication information

    • Technical Information:

  • IP address, browser type, and device information
  • Operating system and platform details
  • Cookies set by the providers listed in section 5, and items kept in your browser's local storage
  • Usage data, including pages visited, time spent, and navigation patterns
  • Referral sources and clickstream data

    • Project Information:

  • Project requirements, specifications, and documentation
  • Communications and correspondence related to services
  • Feedback, reviews, and testimonials
  • Any information you voluntarily provide through forms, surveys, or direct communication

    • 3. How We Use Your Information

    We use the collected information for the following purposes:

    Service Delivery:

  • Providing, maintaining, and improving our software development services
  • Processing transactions and managing billing
  • Communicating about projects, updates, and service-related matters
  • Providing customer support and responding to inquiries

    • Business Operations:

  • Analyzing usage patterns to improve user experience
  • Conducting research and development for new features and services
  • Managing and protecting our business operations and assets
  • Complying with legal obligations and enforcing our terms

    • Marketing and Communications:

  • Sending newsletters, promotional materials, and service updates (with your consent)
  • Personalizing content and recommendations
  • Conducting surveys and gathering feedback

    • Security and Fraud Prevention:

  • Detecting, preventing, and addressing security incidents
  • Protecting against fraudulent, unauthorized, or illegal activity
  • Monitoring and analyzing security threats

    • 4. Data Storage and Security

    We implement industry-standard security measures to protect your personal information:

    Security Measures:

  • Encryption of data in transit and at rest using SSL/TLS protocols
  • Secure server infrastructure with regular security updates
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and security practices

    • Data Retention:

  • We retain personal information only as long as necessary to fulfill the purposes outlined in this policy
  • Project-related data is retained for the duration of the project and for a reasonable period thereafter
  • Financial records are retained in accordance with applicable tax and accounting regulations
  • You may request deletion of your personal information, subject to legal and contractual obligations

    • While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain appropriate safeguards.

    5. Service Providers That Handle Your Data

    We don't sell your information and we don't use advertising trackers. These are the outside companies that handle visitor data for us, and what each one receives.

    OpenAI. Runs the language model behind the website chat and the healthcare demo chat. It receives the messages you type, sent with the conversation so far so the assistant can answer. In the healthcare demo it also receives the first name you sign in with. It doesn't receive your email, your IP address, or the page you're on.

    Tavily. A web search service the chat assistant uses when a question needs current information. It receives a short search query the assistant writes from your question. No name, email, or IP address is attached.

    Zoho Mail. Our email provider. Every form you submit reaches us as an email through Zoho: the contact forms, the newsletter signup, the email forms in our tools, and the healthcare demo sign-in. If you share an email address or phone number in the chat, Zoho delivers it to us with the last six chat messages and the address of the page you were on. We also send your confirmation email through Zoho.

    Google reCAPTCHA. A bot check that runs when you submit a form or send a chat message. Google receives your IP address and browser and device details, and may read or set its own cookies.

    Cal.com. The booking calendar on our Book a Call page and inside the chat. Cal.com receives what you enter when you book, such as your name, email, time zone, and notes, plus the standard browser data any embedded page receives.

    Stripe. Handles payments, including the $1,500 workflow audit and existing subscriptions. Stripe collects your payment details, name, email, and billing address. We never see or store your card number.

    Vercel. Hosts this website and provides our analytics. Vercel processes each request to serve the site, which includes your IP address, browser type, and the pages you ask for. Its analytics count page views and a few button clicks without cookies and without following you across other sites.

    How these providers use your data:

  • Each provider handles this data to deliver its service to us, under its own terms and privacy policy
  • We send each one only what it needs to do its job
  • If we add a provider that handles visitor data, we'll list it here

    • Third-Party Links:

  • Our website links to external sites that we don't operate
  • We aren't responsible for the privacy practices of those sites
  • Review the privacy policy of any site you visit from ours

    • 6. Cookies and Tracking Technologies

    This website sets no cookies of its own and uses no advertising or cross-site tracking pixels.

    Analytics:

  • We use Vercel Web Analytics, which counts page views and a few button clicks without cookies
  • It doesn't build a profile of you and doesn't follow you to other websites

    • Cookies set by providers:

  • Google reCAPTCHA may read or set Google cookies when you submit a form or send a chat message
  • Cal.com and Stripe may set their own cookies when you use the booking calendar or a payment page

    • Your browser's local storage:

  • We keep a few things on your own device: your light or dark theme, a half-finished contact form, whether you've subscribed to the newsletter or closed a pop-up, how many times you've visited, and which campaign link brought you here
  • None of it is sent to us unless you submit a form. The campaign details are then included with your message
  • You can clear it at any time from your browser settings

    • Chat conversations:

  • The chat keeps your conversation in the page only. It's gone when you reload or close the page
  • We don't store chat transcripts on our servers. If you share contact details in the chat, the last six messages are emailed to our team so we can reply

    • 7. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information:

    Access and Portability:

  • Right to access the personal information we hold about you
  • Right to receive your data in a structured, machine-readable format
  • Right to transmit your data to another service provider

    • Correction and Update:

  • Right to correct inaccurate or incomplete information
  • Ability to update your account information and preferences

    • Deletion and Erasure:

  • Right to request deletion of your personal information ("right to be forgotten")
  • Subject to legal obligations and legitimate business interests

    • Objection and Restriction:

  • Right to object to processing of your information for certain purposes
  • Right to restrict processing in specific circumstances
  • Right to opt out of marketing communications at any time

    • Withdrawal of Consent:

  • Right to withdraw consent for data processing where consent was the legal basis
  • Withdrawal does not affect the lawfulness of processing prior to withdrawal

    • Lodge a Complaint:

  • Right to lodge a complaint with a supervisory authority if you believe your rights have been violated

    • To exercise these rights, please contact us using the information provided at the end of this policy.

    8. Data Retention

    We retain your personal information for different periods depending on the purpose:

    Active Accounts:

  • Information is retained while your account is active or as needed to provide services
  • Project data is retained during and after project completion for support and reference

    • Inactive Accounts:

  • Accounts inactive for 3 years may be archived or deleted after notification
  • You may request account deletion at any time

    • Legal and Compliance:

  • Financial records retained for 7 years in accordance with tax regulations
  • Legal documents and contracts retained as required by law
  • Records related to disputes retained until resolution and applicable statute of limitations

    • Deletion Requests:

  • Personal information is deleted within 30 days of a valid deletion request
  • Copies held in backups are removed as those backups cycle out
  • Certain information may be retained if required by law or legitimate business purposes

    • 9. International Data Transfers

    AFNEXIS LLC is a United States company, and its engineering team works from Multan, Pakistan. Your information may be transferred to, stored, and processed in the United States, in Pakistan, and in other countries where our service providers operate.

    Transfer Safeguards:

  • We implement appropriate safeguards to ensure your data receives adequate protection
  • Standard contractual clauses approved by regulatory authorities
  • Compliance with applicable data protection frameworks
  • Regular assessment of data transfer mechanisms

    • Data Protection Standards:

  • We maintain data protection standards consistent with this Privacy Policy regardless of location
  • Service providers are required to implement appropriate security measures
  • We monitor changes in international data protection laws and adjust practices accordingly

    • If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data transfer restrictions, we ensure compliance with applicable data protection laws.

    10. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

    Age Restrictions:

  • Users must be at least 18 years old to use our services
  • We do not intentionally gather information from minors

    • Parental Rights:

  • If we become aware that we have collected information from a child under 18, we will take steps to delete such information
  • Parents or guardians who believe we may have collected information from a child should contact us immediately

    • Verification:

  • We may request age verification for certain services
  • We reserve the right to verify age and terminate accounts of underage users

    • 11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

    Notification of Changes:

  • Material changes will be communicated via email or prominent notice on our website
  • The "Last Updated" date at the top of this policy indicates when it was last revised
  • Continued use of our services after changes constitutes acceptance of the updated policy

    • Review and Consent:

  • We encourage you to review this Privacy Policy periodically
  • Significant changes may require your explicit consent
  • You may choose to discontinue use of our services if you disagree with changes

    • Version History:

  • Previous versions of this policy may be available upon request
  • We maintain records of significant policy changes

    • 12. Contact Information

    If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

    AFNEXIS LLC

    Email: info@afnexis.com

    Phone: +1 646-379-7856

    Company mailing address:

    AFNEXIS LLC

    1500 N Grant St STE 4633

    Denver, CO 80203, US

    Response Time:

  • We aim to respond to privacy inquiries within 5 business days
  • Complex requests may require up to 30 days for full resolution
  • We will keep you informed of the status of your request

    • Complaints:

  • You have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated

    • By using AFNEXIS services, you acknowledge that you have read and understood this Privacy Policy.

    Last updated: September 30, 2026.