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Fintech operations

Fintech AI agents for KYC, disputes and reconciliation

AI agents for fintech operations teams. Automate the review queues behind KYC, disputes, reconciliation and loan operations. Every decision has an audit log and a human override.

50+ projects delivered for 30+ clients.

By Muhammad Aashir Tariq · Founder & Head of Engineering, Afnexis · Updated September 2026

Four queues where the rules are written down and the work is assembly, not judgement. The agent does the assembly. Your team keeps the judgement.

KYC and onboarding review

The agent reads the documents, checks them against the sanctions and watchlist hits, and hands a reviewer a case that is already assembled.

Dispute handling

It pulls the transaction history and the evidence the network asks for, then drafts the response for an analyst to approve.

Reconciliation

It matches the ledger against the processor and the bank file, and puts only the breaks in front of a person.

Loan operations

It chases missing documents, checks the file against your policy and prepares the credit memo for an underwriter to read.

Human review and audit logs built in.

Security details: /security

How it works

01

Workflow audit

We map one review queue as it runs today, mark the decisions a person must keep, and quote a fixed price.

02

We build and test

We build against written acceptance criteria and replay the agent over cases you have already closed, so you can compare its answers with yours.

03

Go live with an override

The agent works the queue. Every action lands in an audit log, and a human override sits on every decision.

We built ShinyLoans and FinanceLink Australia. For the rules that govern how a model explains a credit decision, see the CFPB guidance on adverse action notices.

PRICING

Fixed price. No surprises.

Most custom agents: $12k to $45k, fixed price. Start with a $1,500 workflow audit, credited toward the build.

Fixed price, paid in three milestones: 40% to start, 30% at the agreed midpoint, 30% at delivery. Each milestone has written acceptance criteria. 30 day bug-fix warranty after delivery.

Questions from operations teams

Does the agent decide on its own?

No. It works the queue and proposes an outcome with the evidence attached. A person approves anything that affects a customer's money or their account status, and the override is one click.

What does the audit log record?

Every action the agent took, what it read, what it proposed and who approved it, with a timestamp. Your compliance team can replay a case end to end.

What does it cost?

Most custom agents: $12k to $45k, fixed price. Start with a $1,500 workflow audit, credited toward the build. Fixed price, paid in three milestones: 40% to start, 30% at the agreed midpoint, 30% at delivery. Each milestone has written acceptance criteria.

READY TO START?

Let's build your first agent.

No pitch. We map the workflow and quote it. Most custom agents: $12k to $45k, fixed price. Start with a $1,500 workflow audit, credited toward the build.