Stop losing patients at the phone.Your AI intake agent for medical practices.
An AI intake agent that answers every patient call, books appointments, and cuts no-shows. Live in 30 days. Think of it as an AI medical receptionist that never misses a call.
Sample patient call
Thanks for calling Denver Family Health, this is the front desk assistant. How can I help?
Hi, I need to book an appointment. I've had a bad cough for a few days.
Sorry to hear that. Are you an existing patient with us?
Yeah, my name's Sarah Miller.
Thanks, Sarah. Dr. Lee has an opening tomorrow at 9:40am, or Thursday at 2pm. Which works better?
Tomorrow at 9:40 is good.
Booked. You're set with Dr. Lee tomorrow at 9:40am. I'll text your confirmation and a reminder. Anything else?
✅ Appointment confirmed + reminder sent
No hold. No voicemail. No missed patient.
HIPAA-aligned. Priced on outcomes. Live in 30 days.
The problem
Your front desk is buried, and patients slip away
It is not a staffing problem. Two people can’t answer four phone lines while checking in the lobby. Here is where practices lose patients every day.
- 📵Calls hit voicemail at lunch and after 5. New patients never leave a message. They book elsewhere.
- ⏳34% of patients hang up after 2 minutes on hold. You paid for the marketing that made them call.
- 🪑No-shows leave empty chairs you already paid staff to prep. The average practice loses over $150k a year.
- 🌙40% of bookings happen after you close. Peak time is Sunday evening, when nobody is there to pick up.
What it does
One AI intake agent, one job done well
Answers every call, 24/7
First ring, day or night, no hold. Handles the routine calls so your team helps the patients in the room.
Books and reschedules
Checks the schedule and books, moves, or cancels appointments straight into your system.
Cuts no-shows
Runs the reminder sequence at 72, 24, and 2 hours. Fills canceled slots by offering them to the next patient.
Hands off to a human
The moment a call needs a person, it transfers cleanly. HIPAA-aligned, deployed in your environment.
How it works
Live in about 30 days
Book a call, we map your front desk
A free 15-minute call. We learn exactly how your practice handles calls, booking, and reminders today.
We build it on your workflow
One agent trained on how your practice actually runs. Not a generic template. We test it on real call scenarios.
Go live in about 30 days
Live in your environment, HIPAA-aligned. Priced on the KPIs we agree upfront. If it misses the number, that is on us.
Proof
We have already built this in healthcare
“Shipped a HIPAA-grade intake agent for a US healthcare client. The front desk got 22 hours a week back, and patients are happier.”
My Medical Records AI · Healthcare, USA
Afnexis has shipped 50+ AI agents to 30+ clients at a 4.9/5 rating, with healthcare teams like My Medical Records AI and RadShifts. Every build follows HIPAA standards set by the U.S. Department of Health and Human Services and is deployed in your own environment. See our HIPAA-compliant AI approach or explore AI for healthcare practices.
Questions
What practices ask us first
Do patients know it is AI?
It sounds natural and it is upfront. Most patients just want to book fast without waiting on hold, and that is exactly what it does. When a call needs a human, it hands off cleanly.
Is it HIPAA compliant?
Yes. We deploy a HIPAA-aligned setup in your own environment. Patient data stays with you. We follow least-privilege access and audit logging on everything that touches patient information.
How long does it take to go live?
About 30 days from kickoff. Week one we map your workflow, then we build on your real process, test it, and launch. No months-long project.
How much does it cost?
Most intake agents run between $12,000 and $45,000 depending on call volume and how much you automate. We tie the price to the KPIs we agree on upfront, so it has to earn its keep.
We are not technical. Is that a problem?
No. We build it, deploy it, and handle the setup. You do not need an IT team. Your front desk keeps working the way it does, with fewer calls to chase.
Will it replace my front desk staff?
No. It takes the repetitive calls and reminders off their plate so they can focus on the patients in front of them. The routine 80 percent goes to the agent, the human 20 percent stays human.
See what it does on a real call
Book a free 15-minute call. Our dev lead joins to answer the technical side. No pitch, just show you how it handles your practice’s calls.
Book My Free 15-Min CallBy Muhammad Aashir Tariq · CEO & Head of AI, Afnexis · About the author