AI chatbots that
actually resolve issues.
Not canned responses. LLM-powered agents that take actions. Resolves tier-1 and tier-2 without a human.
Afnexis Results
22h
saved per week
My Medical Records AI
50+
chatbots shipped
in production
3-5 wks
to live
avg. timeline
4.9/5
client rating
30+ clients
WHAT WE BUILD
Which chatbot do you need?
RAG-Grounded Chatbots
Trained on your docs, FAQs, and knowledge base. Every answer cites its source. No hallucinations.
Customer Support Agents
Resolves tier-1 and tier-2 without escalation. Only routes to humans when it genuinely can't handle the query.
Transactional Chatbots
Books appointments, processes refunds, updates records. Takes real actions in your backend systems.
Multilingual Support
Supports 50+ languages natively. VoxSonus runs their entire multilingual support on this stack.
Compliance-Grade Chatbots
HIPAA guardrails for healthcare. PII masking. Audit logs. We've deployed this in clinical settings.
Voice AI Agents
Integrates with Twilio or Vapi for phone-based AI support. Same LLM, different channel.
By Muhammad Aashir Tariq · CEO & Head of AI, Afnexis · Updated April 2026
REAL RESULTS
Numbers from real deployments.
22h
per week saved
My Medical Records AI
85%
tier-1 resolution rate
avg. across deployments
50+
chatbots in production
10+ countries
3-5 wks
to go live
from kickoff
"Shipped a HIPAA-grade intake agent in 5 weeks. Front desk got 22 hours back. Patients book at 2am now."
Founder · My Medical Records AI · USA
HOW IT WORKS
From call to production in weeks.
Audit
We map your support tickets, identify the top 20 query types, and scope the resolution logic.
Train and Test
We ground the model in your docs and test against your real ticket data. Accuracy target set upfront.
Deploy
Embed on your site, Slack, WhatsApp, or phone. Monitoring dashboard. Human escalation path included.
PRICING
Fixed price. No surprises.
Ranges from 50+ real projects. Milestone billing. No retainers.
| Project Type | What's Included | Timeline | Starting At |
|---|---|---|---|
| FAQ Chatbot | RAG on your docs, 3 channels, handoff to human | 2-3 weeks | $10K |
| Support Agent | Tier-1 and tier-2 resolution, CRM integration, escalation logic | 3-5 weeks | $20K |
| Transactional Agent | Actions in your backend: bookings, refunds, data updates | 5-8 weeks | $40K |
| Enterprise Agent Suite | Multi-agent system, voice + chat, analytics dashboard | 8-14 weeks | $80K |
FAQ
Quick answers.
How is this different from Intercom or Zendesk bots?
Those bots match keywords and return canned responses. Ours use LLMs to understand intent, query your knowledge base, and take actions in connected systems. Night and day.
What channels does it support?
Web chat widget, WhatsApp, Slack, Microsoft Teams, Twilio phone, and any channel with a webhook API. Multi-channel routing included.
How do you prevent hallucinations?
We ground every response in retrieved documents (RAG). If the answer isn't in the knowledge base, the agent says so and escalates rather than making something up.
What about HIPAA or GDPR compliance?
Healthcare clients get PII masking, audit logs, BAA signing, and air-gapped deployment options. We've deployed this for clinical use.
READY TO START?
Let's build your first agent.
30-min call. No pitch. We map the workflow and quote it.